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On September 11, 2024, The Company also announced that Mark R. George, the current Executive Vice President and Chief Financial Officer of the Company, has been appointed as President and Chief Executive Officer of the Company, as a member of the Board, effective immediately. EXPERIENCE NORFOLK SOUTHERN CORPORATION President and Chief Executive Officer (since 2024) Executive Vice President and Chief Financial Officer (2019 - 2024) UNITED TECHNOLOGIES CORPORATION Chief Financial Officer, VP Finance, Carrier Corporation (2019) Chief Financial Officer, VP Finance, Strategy and IT, Otis Elevator Co. (2015 - 2019) Chief Financial Officer, VP Finance and IT, UTC Building & Industrial Systems (2013 - 2015) Chief Financial Officer, VP Finance and IT, UTC Climate Controls & Security (2011 - 2013) Chief Financial Officer, VP Finance, Carrier Corporation (2008 - 2011) VP Financial Planning and Analysis, United Technologies (2007 - 2008) VP Financial Planning and Analysis, Otis Elevator Co. (2004 - 2007) Chief Financial Officer, VP Finance South Asia Pacific, Otis Elevator Co. (2001 - 2004) Various Ascending Financial Management Positions, Otis Elevator Co. (1989 - 2001) PUBLIC COMPANY BOARD DIRECTORSHIPS Trane Technologies PLC (since 2022) Zardoya Otis SA (2014 - 2019).

On March 18, 2024, Board of Directors Norfolk Southern Corporation appointed John Orr as Executive Vice President & Chief Operating Officer, effective March 20, 2024. Mr. Orr, age 60, most recently served as Executive Vice President and Chief Transformation Officer of Canadian Pacific Kansas City Limited since April 2023. Previously, Mr. Orr served as Executive Vice President Operations for Kansas City Southern, overseeing the Transportation, Engineering, Mechanical, Network Operations, Health-Safety-Environmental and Labor Relations teams from 2021-2023. Mr. Orr began his railroad career at Canadian National Railway in 1985, holding various leadership positions including Senior Vice President and Chief Transportation Officer. Orr joins Norfolk Southern from CPKC, where he served as executive vice president and chief transformation officer, and oversaw network operations planning and design, labor relations, and regulatory affairs. In that role, he led the integration and optimization of operations following Canadian Pacific Railway's acquisition of KCS in December 2021, including rapidly remediating the challenged Mexican operations by restoring service levels and resiliency, which resulted in significant operating improvements across train speed, terminal dwell time, car miles for care, locomotive productivity, and service experience for the customer. Prior to CPKC, he was executive vice president of operations at KCS, where he successfully executed precision scheduled railroading initiatives focusing on improving service. Orr is an award-winning expert and author in Precision Scheduled Railroading operations, having worked under Hunter Harrison for decades at CN, and was honored with Railway Age's 2023 Top Influencer award. He began his career at CN in 1985 as a conductor. Over the years, he held various operating and network positions at the company, ultimately being promoted to senior vice president and chief transportation officer. Orr holds a bachelor of arts in environmental studies from University of Waterloo and completed the Advanced Management Program at Harvard Business School. Orr will oversee Norfolk Southern's railway operations, including safety, transportation, network planning and operations, engineering, and equipment maintenance. He began his career as a craft railroader and served as a union representative for 15 years. During his tenure at CN, Orr held a variety of positions including chief safety and sustainability officer and was recognized for driving numerous process improvements, mentoring programs, and progressive safety culture initiatives.

On September 24, 2024, the Board of Directors of the Company appointed Jason A. Zampi, the current Acting Chief Financial Officer, as Executive Vice President, Chief Financial Officer and Treasurer. Mr. Zampi has served as Acting Chief Financial Officer of the Company since September 11, 2024 and served as the Senior Vice President Finance & Treasurer of the Company beginning in August 2024. Mr. Zampi joined the Company in 2011 and previously served as Vice President of Financial Planning and Analysis of the Company from 2020 to 2024. Prior thereto, he served as Vice President and Controller from 2018 to 2020, Assistant Vice President Corporate Accounting from 2016 to 2018 and in various other capacities in Finance and Accounting from 2011 to 2016. Prior to joining the Company, he served as Senior Manager at KPMG.

Mr. Richard H. Anderson, Independent Director. EXPERIENCE NATIONAL RAILROAD PASSENGER CORPORATION (AMTRAK) President and Chief Executive Officer (2017 - 2020) DELTA AIR LINES, INC. Chief Executive Officer (2007 - 2016) and Executive Chairman (2016) UNITEDHEALTH GROUP, INC. Chief Executive Officer, Ingenix and Executive Vice President and President, Commercial Services and Optum Health (2004 - 2007) NORTHWEST AIRLINES CORPORATION Chief Executive Officer (2001 - 2004) Chief Operating Officer (1998 - 2001) Senior Vice President, Technical Operations and Airport Affairs (1997 - 1998); Senior Vice President, Labor Relations and Deputy General Counsel (1994 - 1996); Senior Vice President, Labor Relations (1990 - 1994) CONTINENTAL AIRLINES INC. Staff Vice President and Deputy General Counsel (1990) Corporate Attorney and Assistant General Counsel (1987 - 1990) PUBLIC COMPANY BOARD DIRECTORSHIPS Medtronic plc (2004 - 2023) Redwire Corporation (2020 - 2021) Intercontinental Hotels Group plc (2021) Delta Air Lines, Inc. (2007 - 2016) Xcel Energy Inc. (2004 - 2006) Northwest Airlines Corporation (2001 - 2005) Mair Holdings Inc. (1999 - 2003).

Mr. Huffard, Independent Director. EXPERIENCE TENABLE HOLDINGS, INC. Co-Founder (since 2002) Chief Operating Officer (2018 - 2019) of Tenable Holdings, Inc. President and Chief Operating Officer (2002 - 2018) of Tenable Network Security, Inc. (the predecessor to Tenable Holdings Inc.) PUBLIC COMPANY BOARD DIRECTORSHIPS Tenable Holdings, Inc. (since 2018).

On July 19, 2023, the Board of Directors of Norfolk Southern Corporation elected Philip S. Davidson to serve as Director on the Board of Directors of Norfolk Southern Corporation. EXPERIENCE DAVIDSON STRATEGIES, LLC Founder (since 2021) U.S. NAVY Admiral and 25th Commander of United States Indo-Pacific Command (INDOPACOM) (2018 - 2021) Admiral and Commander, U.S. Fleet Forces Command and U.S. Naval Forces Northern Command (2014 - 2018) Vice Admiral and Commander, U.S. Sixth Fleet and Deputy Commander, Naval Forces Europe-Africa (2013 - 2014) Director, Maritime Operations, U.S, Fleet Forces Command (2012 - 2013) Military Advisor, U.S. Department of State, Senior Representative for Afghanistan (2010 - 2012) Commander, Carrier Strike Group Eight (2009 - 2010) Naval Officer (1982 - 2009) PUBLIC COMPANY BOARD DIRECTORSHIPS Par Pacific Holdings, Inc. (since 2021) AeroVironment, Inc. (since 2023).

Ms. Donadio, Independent Director. EXPERIENCE ERNST & YOUNG, LLP Audit Partner (1989 - 2014) Americas Oil and Gas Sector Leader (2007 - 2014) PUBLIC COMPANY BOARD DIRECTORSHIPS NOV Inc. (since 2014) Freeport-McMoRan, Inc. (since 2021) Marathon Oil Corporation (2014 - 2024); Lead Independent Director (2021 - 2024).

Mr. William Clyburn, Jr, Independent Director. EXPERIENCE CLYBURN CONSULTING, LLC Chief Executive Officer (since 2004) UNITED STATES SENATE Senior Counsel (2002 - 2004) U.S. SURFACE TRANSPORTATION BOARD Vice-Chairman & Commissioner (1998 - 2001) UNITED STATES SENATE Commerce Counsel (1995 - 1998) Transportation Counsel, Senate Commerce Committee (1993 - 1995) .

Mr. Gilbert H. Lamphere, Independent Director. EXPERIENCE MIDRAIL LLC Chairman (since 2016) ILLINOIS CENTRAL RAILROAD Chairman (1990 - 1998) MIDSOUTH RAIL CORPORATION Co-Founder (1988 - 1998) MORGAN STANLEY Vice President, Mergers & Acquisitions (1976 - 1981) PUBLIC COMPANY BOARD DIRECTORSHIPS CSX (2008 - 2015) Florida East Coast Industries (2005 - 2007) Canadian National Railway Company (1998 - 2005).

Mr. Jones, Independent Director. EXPERIENCE NORTHROP GRUMMAN CORPORATION Corporate Vice President and President of the Technology Services sector (2013 - 2019) Vice President and General Manager of the Integrated Logistics and Modernization division (2010 - 2012) U.S. AIR FORCE Chief of Maintenance, Connecticut Air National Guard (1997 - 2012).

Ms. Mary Kathryn Heitkamp, EXPERIENCE UNIVERSITY OF CHICAGO INSTITUTE OF POLITICS Director (since 2023) UNITED STATES SENATE Senator, North Dakota (2013 - 2019) NORTH DAKOTA STATE GOVERNMENT Attorney General (1992 - 2000) Tax Commissioner (1986 - 1992) Attorney, Office of the North Dakota State Tax Commissioner (1981 - 1986) UNITED STATES ENVIRONMENTAL PROTECTION AGENCY Attorney (1980 - 1981).

Mr. Sameh Fahmy, Independent Director. EXPERIENCE KANSAS CITY SOUTHERN Executive Vice President, Precision Scheduled Railroading (2019 - 2021) CSX Management Consultant (2017 - 2019) GE TRANSPORTATION Executive, Sales Support (2013 - 2016) CANADIAN NATIONAL RAILWAY COMPANY Senior Vice President Engineering, Mechanical and Supply Management (2002 - 2013) Vice President Supply Management (1998 - 2002) Chief Operating Plan (1996 - 1998) Director IT Infrastructure (1994 - 1996) Manager, Technical Systems Support (1981 - 1985) DESJARDINS Director of Telecommunications (1990 - 1994) Director of IT Engineering (1987 - 1990) TRAVELERS Associate Director, Host Planning and Performance (1985 - 1987) AMTRAK Manager, System Programming (1979 - 1981) ASSOCIATION OF AMERICAN RAILROADS Supervisor, Data Communication Software (1977 - 1979) IBM - CANADA System Engineer (1973 - 1977) PUBLIC COMPANY BOARD DIRECTORSHIPS Rumo S.A. (2017 - 2020).

On January 27, 2025, the Board of Directors of Norfolk Southern Corporation elected Lori J. Ryerkerk to serve as an Independent member of the Board of the Company. EXPERIENCE CELANESE CORP. President and Chief Executive Officer (2019 - 2024) SHELL CORP. Executive Vice President, Global Manufacturing (2013 - 2018) Regional Vice President Manufacturing, Europe and Africa (2010 - 2013) HESS CORP. Senior Vice President, Refining, Supply and Terminals (2008 - 2010) EXXONMOBIL Manager, Government Relations and PA Business Support (2007 - 2008) Refinery Manager, Beaumont Refinery (2004 - 2007) Chairman, Managing Director, ExxonMobil Energy Ltd. (2002 - 2004) Various Ascending Positions (1984 - 2002) PUBLIC COMPANY BOARD DIRECTORSHIPS Eaton Corp. (since 2020) Cencora, Inc. (since 2025) Celanese Corp. (2019 - 2024); Chair (2020 - 2024).

On February 9, 2022, the Board of Directors elected Claiborne L. Clay Moore, Vice President and Controller of Norfolk Southern Corporation, effective March 1, 2022. Served as Assistant Vice President Corporate Accounting from March 15, 2019 to March 1, 2022. Served as Director Investor Relations from July 1, 2017 to March 15, 2019.